Customer Service

This website is operated by Kandy Kiss.  Throughout the site, the terms “we”, “us” and “our” refer to Kandy Kiss.  
Use of this site indicates acceptance by the user of all Kandy Kiss policies, terms and conditions.

Kandy Kiss will open pre-orders on highly sought after products from time to time, whilst waiting for arrival of stock from our suppliers.
Pre-ordered items should be purchased separately from in-stock items to ensure correct postage charges have been applied to allow for in-stock items to be posted without delay.  Alternatively, if purchased together, the order will be posted once all items are in stock and available to be combined.
If you have any questions or special requests, please do not hesitate to email us at or call us on (03) 8390 4407.

Kandy Kiss Gift Vouchers purchased online, are valid for a period of 365 days from the date of issue, unless otherwise specified.  
Vouchers can be used on all products, both online and in our Caroline Springs boutique.